One inbox.
SMS, email, reminders.
Unified client messaging built for pet grooming businesses of every size.
Every text, email, and reminder in one thread per client. Built for solopreneurs and small to mid-size grooming businesses that need professional client communication without the complexity. Synced to your calendar. Clients see your business name, not a random number. SMS credits included in your plan.
How It Works
Everything connected. Nothing to set up.
Reply from your phone or desktop. Same conversation either way.
One inbox. Everything.
Every SMS, email, and reminder lives in one thread per client. No digging through your personal phone, a text service, and an email tool. One inbox your whole team can access.
Your name on every message
Clients see your salon name on every text and email. Not a random number. Reminders fire based on your calendar. Reply from your phone or desktop, conversation picks up where it left off.
Hi Sarah! Just a reminder for Fluffy's grooming appointment tomorrow at 10 AM. See you then!
Thanks! We'll be there. Can we add a nail trim?
Full history. Always.
Every text, email, and reply is logged alongside appointment details and pet profiles. Your team sees the same timeline. No one asks "did we confirm that?" again.
Why Talopet
What makes this different
Most grooming software treats messaging as an afterthought. This one doesn't.
Your number, not ours
Messages come from your branded business number. Clients reply to you, not a faceless platform. Better response rates, stronger relationships.
SMS + email in one thread
One conversation per client. Email confirmation last week and text reminder this morning both show up in the same timeline.
Automated reminders
Appointment reminders, follow-ups, and rebooking nudges fire automatically based on your calendar. No separate reminder service needed.
SMS credits included
No per-message billing. SMS credits come with your plan. Busy months don't cost more.
No extra apps
Replaces your personal phone, a texting service, and an email tool. One inbox. One login.
Pricing
One price. Every channel.
$199/month gets you two-way SMS, email, automated reminders, and the full grooming platform. No per-message fees. No add-ons.
Standalone messaging tools: Charge per message or per contact. Separate from your booking system.
Other grooming software: Messaging is an add-on. Reminders are extra. SMS costs per text.
Talopet: One plan. SMS, email, reminders, follow-ups. All included with credits.
Key Features
What it actually handles
Not just a text tool. A full communication system.
Appointment reminders
Confirmation at booking, reminder 24 hours before, follow-up after the visit. All automatic. Clients reschedule or cancel? Reminders update themselves.
Two-way texting
Clients reply directly to any message. Their response shows up in your inbox alongside their appointment history and pet profiles.
Email follow-ups
Post-appointment emails, rebooking nudges, and seasonal promotions. Same inbox, same thread, same client record.
Team access
Your whole team sees the same inbox. No messages lost on someone's personal phone. Push notifications on every device.
98% SMS open rate vs. 20% for email. Automated reminders reduce no-shows by up to 67%.
FAQ
Common questions about two-way messaging
Does Talopet messaging replace my personal phone for client texts?
Yes. All SMS and email communication happens through Talopet's unified inbox. Clients see your business name, not a personal number, and your whole team can access the same conversation history.
Are SMS credits included or do I pay per message?
SMS credits are included in your Talopet plan. There are no per-message fees or surprise charges during busy months. You get a generous monthly allowance that covers typical grooming business volume.
Can clients reply to automated reminders?
Absolutely. Every automated reminder supports two-way communication. When a client replies, their message appears in your inbox alongside their appointment history and pet profiles.
How do appointment reminders work with my calendar?
Reminders fire automatically based on your Talopet calendar. Confirmation at booking, a reminder 24 hours before, and a follow-up after the visit. If a client reschedules or cancels, reminders update themselves.
Can my staff see the same inbox?
Yes. Talopet's inbox is shared across your entire team. Every staff member sees the same conversation thread, so no messages are lost on someone's personal phone. Push notifications work on every device.
What channels does Talopet messaging support?
Talopet supports two-way SMS and email in a single unified thread per client. Appointment confirmations, reminders, follow-ups, and manual messages all appear in one timeline regardless of channel.
Works with everything else in Talopet.
Two-way messaging is one part of the platform. Here's what else is included.
One inbox.
Every conversation.
Stop juggling your personal phone, a text service, and an email tool. One branded inbox. Set up in minutes.