One inbox.
SMS, email, reminders.
Every text, email, and reminder in one thread per client. Synced to your calendar. Clients see your business name, not a random number. SMS credits included.
See you Saturday! 🐾 Quick Q — should I bring her own shampoo?
How It Works
Everything connected. Nothing to set up.
Reply from your phone or desktop. Same conversation either way.
One inbox. Everything.
Every SMS, email, and reminder lives in one thread per client. No digging through your personal phone, a text service, and an email tool. One inbox your whole team can access.
- SMS, email & reminders in one thread
- One thread per client
- No personal phone or separate tools
- Shared across your whole team
Your name on every message
Clients see your salon name on every text and email. Not a random number. Reminders fire based on your calendar. Reply from your phone or desktop, conversation picks up where it left off.
- Your salon name on every message
- No random sender number
- Reminders fire from your calendar
- Reply from phone or desktop
Hi Sarah! Just a reminder for Fluffy's grooming appointment tomorrow at 10 AM. See you then!
Thanks! We'll be there. Can we add a nail trim?
Full history. Always.
Every text, email, and reply is logged alongside appointment details and pet profiles. Your team sees the same timeline. No one asks "did we confirm that?" again.
- Every message logged automatically
- Tied to appointments & pet profiles
- One shared timeline for your team
- Never lose track of a conversation
Why Talopet
What makes this different
Most grooming software treats messaging as an afterthought. This one doesn't.
Your number, not ours
Messages come from your branded business number. Clients reply to you, not a faceless platform. Better response rates, stronger relationships.
SMS + email in one thread
One conversation per client. Email confirmation last week and text reminder this morning both show up in the same timeline.
Automated reminders
Appointment reminders, follow-ups, and rebooking nudges fire automatically based on your calendar. No separate reminder service needed.
SMS bundled with your plan
Client replies don't cost extra — only outbound sends count against credits. Growth and Professional include unlimited two-way replies, and unused credits roll over month to month.
No extra apps
Replaces your personal phone, a texting service, and an email tool. One inbox. One login.
Pricing
One price. Every channel.
$199/month gets you two-way SMS, email, automated reminders, and the full grooming platform. No per-message fees. No add-ons.
Standalone messaging tools: Charge per message or per contact. Separate from your booking system.
Other grooming software: Messaging is an add-on. Reminders are extra. SMS costs per text.
Talopet: One plan. SMS, email, reminders, follow-ups. All included with credits.
FAQ
Common questions about two-way messaging
Does Talopet messaging replace my personal phone for client texts?
Yes. All SMS and email communication happens through Talopet's unified inbox. Clients see your business name, not a personal number, and your whole team can access the same conversation history.
Are SMS credits included or do I pay per message?
SMS credits are included in your Talopet plan. There are no per-message fees or surprise charges during busy months. You get a generous monthly allowance that covers typical grooming business volume.
Can clients reply to automated reminders?
Absolutely. Every automated reminder supports two-way communication. When a client replies, their message appears in your inbox alongside their appointment history and pet profiles.
How do appointment reminders work with my calendar?
Reminders fire automatically based on your Talopet calendar. Confirmation at booking, a reminder 24 hours before, and a follow-up after the visit. If a client reschedules or cancels, reminders update themselves.
Can my staff see the same inbox?
Yes. Talopet's inbox is shared across your entire team. Every staff member sees the same conversation thread, so no messages are lost on someone's personal phone. Push notifications work on every device.
What channels does Talopet messaging support?
Talopet supports two-way SMS and email in a single unified thread per client. Appointment confirmations, reminders, follow-ups, and manual messages all appear in one timeline regardless of channel.
Works with everything else in Talopet.
Two-way messaging is one part of the platform. Here's what else is included.
One inbox.
Every conversation.
Stop juggling your personal phone, a text service, and an email tool. One branded inbox. Set up in minutes.